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BlackBerry has a very large share of the market and is the preferred choice of many as it offers a physical keyboard instead of an onscreen one that requires users to tap on glass without the tactile feedback the buttons provide. BlackBerry offers many models but they all run the BlackBerry OS, which makes things very simple.
Pros: Very easy to install - just send a text message to the phone you want to monitor and click the link. In a few seconds, the software is up and running. As close to idiot proof as it gets.
Backed by one of the biggest companies in the industry and their 24x7 support ensures that you won't be left hanging if you have any questions. Awareness Technologies is listed in both the Software 500 (the 500 largest software companies in the world) as well as the Deloitte Fast 500 (a list of the 500 fastest growing companies in North America.)
Records all text messages (both SMS & MMS) and all emails.
Much less expensive than other cell phone monitoring software programs.
Cons: Does not record voice conversations.
Best for monitoring: Children and employees (especially remote workers).